BCITI - Citizens Alert

Citizens alert application

Be notified in the event of an emergency: waterline break, boiling water advisory, etc.

Download the application on your smartphone or tablet from the App Store or Google Play Store, or create your account on your computer.

Clic here to create or access your account

Create an account

By the web

  • Go to https://temiscaming.b-citi.com/
  • Click ''Create an account''
  • Enter your first and last name
  • Enter a password and re-enter it to confirm
  • Enter your email address
  • Check the box ''You accept terms of use and privacy policy''
  • Click ''Create an account''
  • Your account is created, and you are connected to bciti
  • You will receive an email confirming the creation of your account and inviting you to validate your email address by clicking on the link ''Validate the email address''

By the Mobile App

  • Download the bciti app on the App Store or Google Play Store,
  • Open the app
  • Click ''Create an account''
  • Choose ''Témiscaming''
  • Enter your first and last name
  • Enter your email address
  • Enter a password and re-enter it to confirm
  • Click ''Continue''
  • Click "I accept" to accept terms of use and privacy policy
  • Your account is created, and you are connected to bciti by the mobile app
  • You will receive an email confirming the creation of your account and inviting you to validate your email address by clicking on the link ''Validate the email address''

Subscribe to Notifications

By the web

  • Go to https://temiscaming.b-citi.com/
  • Sign in to your account
  • On the left, click ''My profile''
  • Click ''Notifications''
  • See the question ''How do you want to receive a notification when a new notice is issued?''
  • You have a choice: by email, text message, mobile notification (notification sent by the mobile app you downloaded to your smartphone or tablet)

Email notification

  • Enter an email address and click "Confirm" twice
  • You will receive an email inviting you to validate your address by clicking on the link ''Validating the email address''
  • Your email address is now validated
  • Check the ''Activated'' box
  • If you had already validated your email address when you created your account, we only have to check the 'Activated' box

Text message notification

  • Enter your cell phone number and click ''Confirm'' twice
  • You will receive a text message with a validation code
  • On the web platform, enter the validation code and click ''Validate''
  • Your cell phone number is now confirmed
  • Check the ''Activated'' box

Mobile notification (by app)

  • Make sure you've downloaded the app beforehand and logged into your account
  • Check the ''Activated'' box

By the mobile app

  • Open the app
  • Click ''Notice'' and then ''Set up notifications''
    OR Click ''Me' and then ''Notifications''

Email notification

  • Enter an email address and click ''OK''
  • You will receive an email inviting you to validate your address by clicking on the link ''Validating the email address''
  • Your email address is now validated
  • Under the "Notice from the City" section, activate the ''Email'' button
  • If you had already validated your email address when you created your account, all you have to do is activate the "Email" button.

Text message notification

  • Enter your cell phone number and click ''Validate''
  • You will receive a text message with a validation code
  • In the app, enter the validation code and click ''Validate''
  • Your cell phone number is now confirmed
  • Under the "Notice from the City" section, activate the ''Texto'' button

Mobile notification (by app)

  • Under the "City-issued Notices" section, activate the Mobile Notification button

Frequently Asked Questions

What is bciti?

  • Bciti is a platform for smart cities to facilitate dialogue between citizens and their city.

Can anyone have a bciti account?

  • Anyone can create a bciti account, just have a valid email address. bciti is a "multi-city" application, making it easy to move from one city to another as needed.

Do I absolutely have to have an email address in order to create an account in bciti?

  • Although not recommended, it is possible to create a bciti account without an email address. You will need to provide an alphanumeric ID and password, which will be used for you on your next connection to the web platform.

What are the means used to communicate opinions?

  • You can receive notifications by email, text message, or mobile notification with the app (push type).

Can I decide to receive the notifications only by text message?

  • You can, but the amount of information we can send by text message is limited. We advise you to combine text notification with email notification to get the full information, or to read the full review on the mobile app or web platform.

I don't get email notifications. Why?

  • Make sure you've checked the "Activated" box in the Notifications section on the web platform.
  • Make sure you have the "Email" button in the Notifications section of the app.
  • Check your spam; If the notice is there, be sure to add the "noreply@b-citi.com" address to your authorized senders.

I don't get text notifications. Why?

  • Make sure you've checked the "Activated" box in the Notifications section on the web platform.
  • Make sure you have the "SMS" button in the Notifications section in the app.

How do I change my password?

  • To change your password, you need to log in to your bciti account on the web. Go to ''My Profile'', then ''Password''.